BM
Bazola M
1 reviews | Active since Dec 2018
04 May 2021, 13:37
Modern day ******* with no compassion and service delivery
I am appalled at the service I have been receiving from Sanlam trust. I am being sent from pillar to post by *********** administrators and account managers. One has to beg and plead in order to receive simple service.
I have been calling and told to call the next day several times with no solution to my problem. This is not the first time I've received such disgusting service from Sanlam trust.
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
04 May 2021, 14:10Dear Bazola
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply04 May 2021, 14:10
Official
Dear Bazola
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
BM
Bazola M's updateReviewer Update
04 May 2021, 15:54Thank you Sanlam
I received a speedy response and a star by the name of Joelene Pietersen beautifully explained everything to me and has reassured me that there is still good service delivery and staff at Sanlam.
I trust that from now going forward I will receive this standard of service.
I received a speedy response and a star by the name of Joelene Pietersen beautifully explained everything to me and has reassured me that there is still good service delivery and staff at Sanlam.
I trust that from now going forward I will receive this standard of service.
BM
Bazola M's update04 May 2021, 15:54
Reviewer Update
Thank you Sanlam
I received a speedy response and a star by the name of Joelene Pietersen beautifully explained everything to me and has reassured me that there is still good service delivery and staff at Sanlam.
I trust that from now going forward I will receive this standard of service.
I received a speedy response and a star by the name of Joelene Pietersen beautifully explained everything to me and has reassured me that there is still good service delivery and staff at Sanlam.
I trust that from now going forward I will receive this standard of service.
Sanlam's replyOfficial
05 Jul 2021, 11:28Dear Bazola
Thank you for your wonderful post. We have passed on your excellent feedback to the consultant.
Regards
Sanlam Client Relations
Thank you for your wonderful post. We have passed on your excellent feedback to the consultant.
Regards
Sanlam Client Relations
Sanlam's reply05 Jul 2021, 11:28
Official
Dear Bazola
Thank you for your wonderful post. We have passed on your excellent feedback to the consultant.
Regards
Sanlam Client Relations
Thank you for your wonderful post. We have passed on your excellent feedback to the consultant.
Regards
Sanlam Client Relations