OT
ORATILWE T

1 reviews | Active since Jul 2011

03 Aug 2020, 12:29

Missing money

I have cancelled my endowment with sanlam and have transferred my funds to a retirement annuity account. The endowment is no longer showing but the money is not reflected on my benefit statement. I want to know where my money is? I have been in contact and no help

0
Replies (2)
Sanlam
Sanlam's reply03 Aug 2020, 13:05
Official
Dear Oratilwe

We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further assistance. 

Kind regards,
Sanlam Client Relations

Sanlam
Sanlam's reply04 Aug 2020, 08:54
Official
Good day, Oratilwe
 We were informed that a consultant has contacted you and that your matter has been attended to. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant.
RegardsSanlam Client Relations