Misled by Sanlam consultant

Item: Sanlam
Rating: 1
Author: Meisie M

Today on the 1 November 2024 I have ask Sanlam consultant to help with 2 pots, well he did help me but when I get home I receive an email stating that my policy will will start debiting from the 25th December I did not asked for policy. I don't want any policy course I cannot afford it.

Helpful (0)

Replies (5)

Sanlam's replyOfficial

01 Nov 2024, 15:49

Good afternoon Meisie

We are sorry to hear about your experience and would like to assist.

We will be sending you a Private reply.

Regards
Sanlam Client Care

Sanlam's reply01 Nov 2024, 15:49

Official

Good afternoon Meisie

We are sorry to hear about your experience and would like to assist.

We will be sending you a Private reply.

Regards
Sanlam Client Care

Meisie M's updateReviewer Update

01 Nov 2024, 15:55

Manford Monareng, this incident happened at North West Potchefstroom at the army base camp next to Mediclinic Potchefstroom

Meisie M's update01 Nov 2024, 15:55

Reviewer Update

Manford Monareng, this incident happened at North West Potchefstroom at the army base camp next to Mediclinic Potchefstroom

Sanlam's replyOfficial

01 Nov 2024, 16:07

Hello again, Meisie

Thank you for providing us with the information and have escalated the matter to Client Relations for assistance.

Regards
Sanlam Client Care

Sanlam's reply01 Nov 2024, 16:07

Official

Hello again, Meisie

Thank you for providing us with the information and have escalated the matter to Client Relations for assistance.

Regards
Sanlam Client Care

Meisie M's updateReviewer Update

01 Nov 2024, 16:25

Thank you so much

Meisie M's update01 Nov 2024, 16:25

Reviewer Update

Thank you so much

Sanlam's replyOfficial

05 Nov 2024, 14:49

Good afternoon Meisie

This is to confirm that feedback was provided to you via email.

Regards
Sanlam Client Care

Sanlam's reply05 Nov 2024, 14:49

Official

Good afternoon Meisie

This is to confirm that feedback was provided to you via email.

Regards
Sanlam Client Care