HB
Hector B
1 reviews | Active since Mar 2020
04 Aug 2020, 10:35
Mislead by a sanlam intermediary
I feel very much betrayed by an intermediary who made me a fool. In 2018 i visited i visited the sanlam branch in Phuthaditjhaba Mandela Park seeking to open an investment product to save money. Instead this intermediary decided to open a funeral cover aswell. Meaning the monthly contributions i dedicated to the investment were split into two products ( funeral + investment) without my authorisation. I had to cancel the whole product. All i'm saying is follow up on the products they sell to you.
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Replies (1)Sanlam's replyOfficial
04 Aug 2020, 10:37Dear Hector
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
Sanlam's reply04 Aug 2020, 10:37
Official
Dear Hector
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter has been escalated to the relevant department for further assistance.
Kind regards,
Sanlam Client Relations
