1 reviews | Active since Feb 2026
Mis-sold Funeral Policy - A Frustrating Experience with Assupol
I'm writing to express my extreme dissatisfaction with Assupol and their handling of my funeral policy. I was unknowingly signed up for a policy, and R525 has been deducted from my payslip since March 2024. When I discovered the issue and contacted Assupol, I was met with resistance and told that I couldn't get my premiums back due to paperwork with my signature. The issue here is that I was misled by my financial advisor, who took advantage of my trust and expertise. I've reported this to Assupol, highlighting potential *****, but they've failed to provide adequate support.
The process has been exhausting, and I'm appalled by the lack of accountability from both the financial advisor and Assupol. The company's response, suggesting I take my complaint to the ombudsman, feels like a waste of time and energy. I urge others to be cautious when dealing with Assupol and their financial advisors.
