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sheila M

1 reviews | Active since Mar 2018

13 Aug 2024, 13:01

WE ARE GOING THROUGH SO MUCH PAID OF LOOSING OUR LOVED ONES.

<div>I have been ****** by Sanlam, I have been paying premium every month without a fail but now when they are supposed to pay me my full funeral claim they are telling me that I was behind with one month however I have a proof of payment for June 2024 but they are refusing to pay me my balance. I WANT MY MONEY GUYS, I WISH I KNEW THAT AM WORKING WITH ****MERS AND I WISH I WOULD HAVE STAYED WITH MY PREVIOUS UNSURE BECAUSE I TRUSTED SANLAM THINKING THAT THEY ARE DIFFERENT.</div>

0
Replies (2)
Sanlam
Sanlam's reply13 Aug 2024, 13:16
Official
Good afternoon Sheila

Our sincere condolences with your loss.

We are also sorry to learn of your service experience.

We have escalated the matter for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply14 Aug 2024, 13:44
Official
Hello Sheila

We have received feedback that Sanlam Sky has sent you an email.

Regards
Sanlam Client Care