Mentally exhausted with Sanlam living annuity

I have living annuity with Sanlam. The start date was 01/08/2025 and the review date is 01/03/2027. According to the annuity rule a review is done yearly on the anniversary date when it started. My question was why should I wait for 18 months for the salary review to be done? WhichSanlam living annuity failed to answer me instead the took me to pillar to post. They only apply the annuity rules when it suit them. And sadly with the annuity is to help me with the medical and daily living which it doesn’t. Taking a living annuity with Sanlam was bad decision I did but I didn’t have a choice then cause that was the only way I was told that I will get part of my disability payment. The worse part at this point I can’t even afford my own medication or family expenses. Sanlam living annuity doesn’t care about its clients and their needs. I’m own permanent disability and I will never work again and without proper medical care I don’t even think I will be able to see Christmas. Why do I have to wait for 18 months for my monthly review instead of 12 months? Why ain’t rules app**** fairly? I’m emotionally, physically and mentally exhausted because of all this.