1 reviews | Active since Jul 2011

07 Jul 2017, 10:50

Mediocrity at its best.

<p>I've submitted all the required documents for death claim on a retirement annuity at Sanlam offices in Houghton West Street in Nov. Did a follow up a month late only to find out that Sanlam in Cape Town hasn't received any of the documents. Resent the documents in Jan. Did a follow up in April only to find out that there is a document outstanding, no one called to let me know. </p> <p>Document sent. </p> <p>Another follow up in June,Sanlam still waiting for the tax derative from SARS. </p> <p>It's July...</p> <p> </p>

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Replies (2)
Sanlam
Sanlam's reply07 Jul 2017, 11:12
Official

We acknowledge your posting, and will attend to it urgently

Regards

Client Relations

Sanlam
Sanlam's reply07 Jul 2017, 14:12
Official

It was brought to our attention that one of our consultants had made contact with you and will thus keep you posted on developments.

Regards

Client Relations