TK
Tyrell K

1 reviews | Active since May 2022

04 Mar 2026, 09:07

Mediocre service

Claim processed on the 02nd March and still no action. I've waited on hold for over an hour and the line cuts. No call has been returned. Waited on the WhatsApp message on the 2nd and to date there has been no message received. Extremely disappointed in the service this time around

0
Replies (2)
Sanlam
Sanlam's reply04 Mar 2026, 09:23
Official
Good day, Tyrell

We are sorry to learn of your poor service experience and have escalated the matter for assistance.

Sanlam Corporate will be in touch with you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply06 Mar 2026, 11:04
Official
Good morning, Tyrrell

We have received feedback that Sanlam Corporate has sent you an email.

Regards
Sanlam Client Care