medical aid funds

I have come to my breaking point. Where I can no longer be silent about the events that have happened since July 2020 where my late niece's trust fund medical benefits were terminated while deceased was alive and well. We were made aware in January 2021 when deceased fell ill and she had no funds in her medical aid. Nothing was communicated to us until her last breath and this company had the audacity to pay out the medical aid FEDHEALTH in March 2021 and my niece passed on January 2021. Somewhat ********** activities took place and I demand this to be rectified immediately . You have been giving me the run-around since day one as if you were doing us a favour whereas this child was entitled to her dads funds which he specifically left for her and yet you held onto her funds and never paid her medical and my poor niece has to be rushed to a public hospital where she passed on ...