AE
Adriaana E

1 reviews | Active since Aug 2024

23 Oct 2024, 09:40

Maxie Van Wyk to the rescue!

Maxie Van Wyk in the complaints department totally redeemed Sanlam in my book! If all the Call center agents can work with clients her way, the complaints would be a lot less! She kept me updated on the deaths claim and simplified the complications and delays of the claim wonderfully! Thank you for making a tiring and complicated situation a better experience than most.

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Replies (1)
Sanlam
Sanlam's reply23 Oct 2024, 10:28
Official
Good day Adriaana 

Thank you very much for taking the time to notify us of your positive experience. We will ensure the necessary recognition is passed on to the consultant.

Regards
Sanlam Client Care