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QL
Quentin L

1 reviews | Active since Feb 2026

23 Nov 2022, 10:20

LOVED ONES WILL NEVER GET ANY MONEY IF YOU INVEST IN THEM.

Worst ever no one knows what is going on complaints don't even reply. I submitted a claim and no one can say what is going on. I want my claim sorted and paid today. THINK TWO TIMES IF YOU WANT TO INVEST OR PUT YOUR TRUST IN THEM WITH LOVED ONES. They quick to take money when due.

0
Replies (6)
Sanlam
Sanlam's reply23 Nov 2022, 11:29
Official
Good day Quentin

We apologise for this.  Please send us a private message with either the ID or policy number of the deceased so that we can assist you.  

Regards
Sanlam Clent 
QL
Quentin L's update23 Nov 2022, 11:32
Reviewer Update
It is a pension policy thats been there very long and no one can give update *** no one is deceased see you cant even read the message correct
Sanlam
Sanlam's reply23 Nov 2022, 11:58
Official
Thanks Quentin

We apologise for the misunderstanding.  Your complaint has been escalated to Sanlam Corporate to assist you.

Regards
Sanlam Client Care
QL
Quentin L's update23 Nov 2022, 12:46
Reviewer Update
the problem is it was escalated more than a week ago and still nothing thats the problem
QL
Quentin L's update23 Nov 2022, 13:01
Reviewer Update
I never requested a transfer

Sanlam
Sanlam's reply24 Nov 2022, 11:11
Official
Good day Quentin

We have received confirmation that you have been contacted and assisted.

Regards
Sanlam Client Care