Lousy subject

Item: Sanlam
Rating: 1
Author: Siyanda M

After 5 days of waiting for my money to be paid out you send me a lousy mail that the paperwork is not submitted please sort out my issue before I take you to the ombudsman ***4 I need an update asap this is unacceptable

Helpful (0)

Replies (2)

Sanlam's replyOfficial

07 Mar 2022, 19:12

Dear Siyanda

We acknowledge receipt of your complain. Your matter was escalated to the relevant department for further investigation.

Regards
Sanlam Client Relations

Best regards,

Sanlam's reply07 Mar 2022, 19:12

Official

Dear Siyanda

We acknowledge receipt of your complain. Your matter was escalated to the relevant department for further investigation.

Regards
Sanlam Client Relations

Best regards,

Sanlam's replyOfficial

08 Mar 2022, 12:32

Dear Siyanda

We were informed that one of our consultants made contact with you and advised you of the way forward. Please send the information directly to the consultant so that they may proceed further with your request.

Regards
Sanlam Client Relations

Best regards,

Sanlam's reply08 Mar 2022, 12:32

Official

Best regards,

Lousy subject

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