BH
Billy H
1 reviews | Active since Jan 2019
13 Feb 2019, 08:04
Louise van As needs a attitude change!!!!
So everything finally has been settled yesterday, so happy with the service i recieved from one of Sanlam's consultants Noor Alexander. Noor gave me the best service and settled everything quick. I am Very unhappy with the customer service i recieved from Louise Van As. she treated me like i wanted to ***** the money. after all she thinks she has the powers because she has to give me the money like she is doing me a favour. There should be something done to her Attitude ASAP.... OTHERWISE I AM HAPPY, ESPECIALLY WITH THE SERVICE FROM NOOR ALEXANDER.
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Replies (2)
Sanlam's replyOfficial
13 Feb 2019, 10:24Dear Billy Harms
We acknowledge receipt of your complaint. We are sorry to learn about the negative experience you had with Mrs. Van As. We will escalate the matter to her manager.
We will convey the positive feedback to Noor Alexander manager.
Kind Regards,
Client Relations
We acknowledge receipt of your complaint. We are sorry to learn about the negative experience you had with Mrs. Van As. We will escalate the matter to her manager.
We will convey the positive feedback to Noor Alexander manager.
Kind Regards,
Client Relations
Sanlam's reply13 Feb 2019, 10:24
Official
Dear Billy Harms
We acknowledge receipt of your complaint. We are sorry to learn about the negative experience you had with Mrs. Van As. We will escalate the matter to her manager.
We will convey the positive feedback to Noor Alexander manager.
Kind Regards,
Client Relations
We acknowledge receipt of your complaint. We are sorry to learn about the negative experience you had with Mrs. Van As. We will escalate the matter to her manager.
We will convey the positive feedback to Noor Alexander manager.
Kind Regards,
Client Relations
Sanlam's replyOfficial
14 Feb 2019, 09:06Dear Billy
We have been informed that Mr Wessels made contact with you to discuss the complaint.
Kind regards,
Client Relations
We have been informed that Mr Wessels made contact with you to discuss the complaint.
Kind regards,
Client Relations
Sanlam's reply14 Feb 2019, 09:06
Official
Dear Billy
We have been informed that Mr Wessels made contact with you to discuss the complaint.
Kind regards,
Client Relations
We have been informed that Mr Wessels made contact with you to discuss the complaint.
Kind regards,
Client Relations