NS
Ntshabeng S
1 reviews | Active since Oct 2022
05 Jun 2025, 09:43
Long waiting time on calls
I called the call centre on 5 June 2025. I was second in the queue to speak to a consultant, but to wait over 30minutes and then get cut off is appauling.
I pray I will never have to call this business again. Rectify this please.
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
05 Jun 2025, 09:49Good day Ntshabeng
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam SKY.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam SKY.
Regards
Sanlam Client Care
Sanlam's reply05 Jun 2025, 09:49
Official
Good day Ntshabeng
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam SKY.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam SKY.
Regards
Sanlam Client Care
Sanlam's replyOfficial
05 Jun 2025, 13:57This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply05 Jun 2025, 13:57
Official
This is to confirm that you have been contacted via email. Please respond to the email for further assistance.
Regards
Sanlam Client Care
Regards
Sanlam Client Care