EP
Elsa P
1 reviews | Active since Dec 2013
10 Jun 2026, 15:33
Loan without consent, no communication
I have sent emails and made phone calls for days - No communication or answers on my emails. I have also become aware that a loan was granted which I believe is *******
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
10 Jun 2026, 15:38Good day Elsa
We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam's reply10 Jun 2026, 15:38
Official
Good day Elsa
We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
EP
Elsa P's updateReviewer Update
10 Jun 2026, 16:02I have not received any communication not even a private message. So there is no way I can respond.
EP
Elsa P's update10 Jun 2026, 16:02
Reviewer Update
I have not received any communication not even a private message. So there is no way I can respond.
EP
Elsa P's updateReviewer Update
11 Jun 2026, 11:18I have just received a call from SANLAM from a person who told me he could not assist. He gave me yet ANOTHER NUMBER to call which same as other numbers provided was immediately disconnected when dialed. THUS still no communication, action or solution. Loans are given at 27% interest - loan shark rates in my opinion.
EP
Elsa P's update11 Jun 2026, 11:18
Reviewer Update
I have just received a call from SANLAM from a person who told me he could not assist. He gave me yet ANOTHER NUMBER to call which same as other numbers provided was immediately disconnected when dialed. THUS still no communication, action or solution. Loans are given at 27% interest - loan shark rates in my opinion.