PS
Pulane S

1 reviews | Active since Jul 2016

16 Oct 2016, 22:08

Loan settlement letter

<p>Sir or Madam</p> <p>i had a loan with Sanlam DirectAxis Personal loan snce 2007 acc BAU61203E and the year 2011 July I stopped working and on 21 Nov 2011 I called Sanlam asking for setllement amount they told i should pay R15520.00 and I paid it and faxed the copy they didnt send me settlement letter 2014 Chackelton lawyers started to call me that i still R6000 to my surprise after 2years before i paid i assked for settlement they started to say i used wrong Ref number there were too many stories please help me to get to the bottom of this i am no longerworking and lawyers are breathing on my neck </p> <p> </p>

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Replies (2)
Sanlam
Sanlam's reply16 Oct 2016, 22:11
Official

We acknowledge receipt of your comment and will refer it to Sanlam Personal Loans tomorrow for urgent investigation and direct feedback to you.

Regards

Client Relations

Best regards,

Sanlam
Sanlam's reply18 Oct 2016, 10:34
Official

Good day

We have been informed that our Sanlam Personal loans department provided you with feedback via email. They were unable to get hold of you telephonically.

Kind Regards

Client Relations

Best regards,