KM
Kharoline M

1 reviews | Active since Oct 2011

29 May 2024, 07:31

Living Benefits Claim Delay stunts

I filed a claim with Sanlam living benefits in January 2024 but till today there has been zero progress with my claim. I get automated emails, I don’t have a contact point and my brokers is useless. I pay my premium every month so now WHAT must happen?

0
Replies (2)
Sanlam
Sanlam's reply29 May 2024, 10:29
Official
Good day Kharoline

We apologize for your service experience and have requested the Living Benefits department to look into the matter and contact you.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply04 Jun 2024, 13:52
Official
Good day Kharoline

This is to confirm that you have been contacted and is being assisted. 
Regards
Sanlam Client Care