LM
Lungani M

1 reviews | Active since Mar 2009

28 Oct 2022, 14:09

Live in confidence. I have confidence nothing is being done by Sanlam

I'm now dead from holding my breath and waiting for Sanlam to give me an update on my claim. For my 2 cents worth of input. Please do away with the Whatsapp support system is blunt, and impolite and the service consultant is quick to disconnect you after you await their feedback. Team leader assured me that he would revert to me yesterday in an hour via telephone or email. NOTHING !. A full 24hrs has lapsed. Jesus is still coming back. I live in confidence as their slogan says.t This will never happen. Divesh disappointed I am in you.

0
Replies (2)
Sanlam
Sanlam's reply28 Oct 2022, 15:15
Official
Good day Lungani

We are sorry to hear this and have escalated your complaint to Sanlam Corporate to get in touch with you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply31 Oct 2022, 12:18
Official
Good day Lungani

We have received confirmation that you have been contacted and that you are being assisted.

Regards
Sanlam Client Care