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Xabisa N
1 reviews | Active since Apr 2014
04 Oct 2022, 09:54
Life insurance payout
I am very dissapointed by Assupol. My mom passed on and only a certain portion was paid and when i called them for my daughter they said its with finance till today no money is being paid. I was convinced their a good reputable insurance but no i advise people to stay away its almost 2 months now. no reason no call. Goitseone Letebele Senior Assessor:Il Claims: Claims sent me emails but now no response whatsoever. I'm disappointed
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Replies (3)0
Replies (3)
Sanlam's replyOfficial
04 Oct 2022, 10:33Dear Xabisa, thank you for your review. Our sincerest apology for any inconvenience caused. We will investigate this and provide feedback to your direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply04 Oct 2022, 10:33
Official
Dear Xabisa, thank you for your review. Our sincerest apology for any inconvenience caused. We will investigate this and provide feedback to your direct e-mail. Regards, Assupol Complaints Manager
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Xabisa N's updateReviewer Update
04 Oct 2022, 10:43Thank you.
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Xabisa N's update04 Oct 2022, 10:43
Reviewer Update
Thank you.
Sanlam's replyOfficial
04 Oct 2022, 10:44Noted
Sanlam's reply04 Oct 2022, 10:44
Official
Noted