Life cover

Good morning Elna and Sanlam team Plan number: ***X3 Service request number: *** Hope this mail finds you well. I have got no single feedback as promised. Was this forgotten as oversight or I dont have any feedback as yet. It’s been 1week. Your services are really bad with no regards to give adequate feedback to resolve complaints. How do we continue to entrust your services in general insurance People need to be cognisant of your approaches. Thank you Anthony