MC
Mariska C
1 reviews | Active since Apr 2026
15 May 2026, 09:56
Let down...Once Again
My previous post was about not being able to sign in. An agent phoned me, we updated details and yet again I'm sitting with the same problem....AGAIN.
I can't log in because my cellphone number has been reset to my previous number, which I don't have anymore.
Im also waiting for a payout that was apparently "paid in on Monday", yet there is nothing in my account.
I'm so close to canceling all my policies and investment and moving to another company.
Helpful (0)
Replies (9)0
Replies (9)
Sanlam's replyOfficial
15 May 2026, 10:23Good morning, Mariska
We are sorry to hear this and have arranged for Sanlam Sky to contact and assist you.
Regards
Sanlam Client Care
We are sorry to hear this and have arranged for Sanlam Sky to contact and assist you.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply15 May 2026, 10:23
Official
Good morning, Mariska
We are sorry to hear this and have arranged for Sanlam Sky to contact and assist you.
Regards
Sanlam Client Care
We are sorry to hear this and have arranged for Sanlam Sky to contact and assist you.
Regards
Sanlam Client Care
Best regards,
Sanlam's replyOfficial
20 May 2026, 11:48Good day, Mariska
This is to confirm that you were contacted via remail. Please respond to the email for further assistance. Regards
Sanlam Client Care
This is to confirm that you were contacted via remail. Please respond to the email for further assistance. Regards
Sanlam Client Care
Best regards,
Sanlam's reply20 May 2026, 11:48
Official
Good day, Mariska
This is to confirm that you were contacted via remail. Please respond to the email for further assistance. Regards
Sanlam Client Care
This is to confirm that you were contacted via remail. Please respond to the email for further assistance. Regards
Sanlam Client Care
Best regards,
MC
Mariska C's updateReviewer Update
26 May 2026, 05:55Good day,
You can contact me any time during today and tomorrow, but don't phone me from a private number. Thise calls will not be answered.
It's been more than 2 weeks since my payout was "supposedly" done, yet I'm still waiting for my money and no one can tell me what's going on.
Every time I enquire about it, it "gets escalated", but nothing gets done.
I'm sick of it!!
You can contact me any time during today and tomorrow, but don't phone me from a private number. Thise calls will not be answered.
It's been more than 2 weeks since my payout was "supposedly" done, yet I'm still waiting for my money and no one can tell me what's going on.
Every time I enquire about it, it "gets escalated", but nothing gets done.
I'm sick of it!!
MC
Mariska C's update26 May 2026, 05:55
Reviewer Update
Good day,
You can contact me any time during today and tomorrow, but don't phone me from a private number. Thise calls will not be answered.
It's been more than 2 weeks since my payout was "supposedly" done, yet I'm still waiting for my money and no one can tell me what's going on.
Every time I enquire about it, it "gets escalated", but nothing gets done.
I'm sick of it!!
You can contact me any time during today and tomorrow, but don't phone me from a private number. Thise calls will not be answered.
It's been more than 2 weeks since my payout was "supposedly" done, yet I'm still waiting for my money and no one can tell me what's going on.
Every time I enquire about it, it "gets escalated", but nothing gets done.
I'm sick of it!!
Sanlam's replyOfficial
26 May 2026, 07:43Good day, Mariska
Please respond to the email for further assistance. Regards
Sanlam Client Care
Please respond to the email for further assistance. Regards
Sanlam Client Care
Best regards,
Sanlam's reply26 May 2026, 07:43
Official
Good day, Mariska
Please respond to the email for further assistance. Regards
Sanlam Client Care
Please respond to the email for further assistance. Regards
Sanlam Client Care
Best regards,
MC
Mariska C's updateReviewer Update
26 May 2026, 07:44What email?
MC
Mariska C's update26 May 2026, 07:44
Reviewer Update
What email?
Sanlam's replyOfficial
26 May 2026, 07:52Good day, Mariska
The email was sent you on 20 May 2026. Your message of earlier today seems to be in response to the email that was sent. Regards
Sanlam Client Care
The email was sent you on 20 May 2026. Your message of earlier today seems to be in response to the email that was sent. Regards
Sanlam Client Care
Best regards,
Sanlam's reply26 May 2026, 07:52
Official
Good day, Mariska
The email was sent you on 20 May 2026. Your message of earlier today seems to be in response to the email that was sent. Regards
Sanlam Client Care
The email was sent you on 20 May 2026. Your message of earlier today seems to be in response to the email that was sent. Regards
Sanlam Client Care
Best regards,
MC
Mariska C's updateReviewer Update
26 May 2026, 07:53Please resend the email as it didn't reach me.
I logged in today to see if there is any feedback and then typed a reply.
I logged in today to see if there is any feedback and then typed a reply.
MC
Mariska C's update26 May 2026, 07:53
Reviewer Update
Please resend the email as it didn't reach me.
I logged in today to see if there is any feedback and then typed a reply.
I logged in today to see if there is any feedback and then typed a reply.
Sanlam's replyOfficial
26 May 2026, 08:06Hello Mariska
We have relayed your request to Sanlam Sky.
Regards
Sanlam Client Care
We have relayed your request to Sanlam Sky.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply26 May 2026, 08:06
Official
Hello Mariska
We have relayed your request to Sanlam Sky.
Regards
Sanlam Client Care
We have relayed your request to Sanlam Sky.
Regards
Sanlam Client Care
Best regards,
Sanlam's replyOfficial
26 May 2026, 13:24Good day, Mariska
Sanlam Sky is working on calling you from a number that will not reflect as "private number" on your side.
In the meantime, they have requested that you confirm that your email address is ***.
Regards
Sanlam Client Care
Sanlam Sky is working on calling you from a number that will not reflect as "private number" on your side.
In the meantime, they have requested that you confirm that your email address is ***.
Regards
Sanlam Client Care
Best regards,
Sanlam's reply26 May 2026, 13:24
Official
Good day, Mariska
Sanlam Sky is working on calling you from a number that will not reflect as "private number" on your side.
In the meantime, they have requested that you confirm that your email address is ***.
Regards
Sanlam Client Care
Sanlam Sky is working on calling you from a number that will not reflect as "private number" on your side.
In the meantime, they have requested that you confirm that your email address is ***.
Regards
Sanlam Client Care
Best regards,