LBF outstanding

Item: Sanlam
Rating: 2
Author: Siyasanga M

Can you please stick to the turnaround time that you gave with regards to legacy beneficiary funds. Because I asked after I previously complained and it was said that it’s 10 days. Thanks in advance.

Helpful (0)

Replies (4)

Sanlam's replyOfficial

25 Nov 2025, 07:41

Good morning, Siyasanga

Thank you for your review.

We have relayed it to the responsible team.

Regards
Sanlam Client Care

Best regards,

Sanlam's reply25 Nov 2025, 07:41

Official

Good morning, Siyasanga

Thank you for your review.

We have relayed it to the responsible team.

Regards
Sanlam Client Care

Best regards,

Siyasanga M's updateReviewer Update

26 Nov 2025, 12:09

I haven’t received a response to my claim yet.

Siyasanga M's update26 Nov 2025, 12:09

Reviewer Update

I haven’t received a response to my claim yet.

Sanlam's replyOfficial

26 Nov 2025, 13:19

Good afternoon, Siyasanga

We are sorry to hear this and have followed up with the responsible team.

Regards
Sanlam Client Care

Best regards,

Sanlam's reply26 Nov 2025, 13:19

Official

Good afternoon, Siyasanga

We are sorry to hear this and have followed up with the responsible team.

Regards
Sanlam Client Care

Best regards,

Sanlam's replyOfficial

27 Nov 2025, 10:41

Good morning, Siyasanga

We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.

You are welcome to reply to their email for further assistance.

Regards
Sanlam Client Care

Best regards,

Sanlam's reply27 Nov 2025, 10:41

Official

Best regards,

LBF outstanding

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