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Siyasanga M

1 reviews | Active since Oct 2021

14 Aug 2025, 10:09

LBF claim status

I’d like a response on my claim that I made last week Wednesday 6 August 2025 for my children please.

0
Replies (5)
Sanlam
Sanlam's reply14 Aug 2025, 10:13
Official
Good day Siyasanga   
 We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
 
 Regards
 Sanlam Client Care 
SM
Siyasanga M's update15 Aug 2025, 12:30
Reviewer Update
I still have not received any feedback in the last 24 hours
SM
Siyasanga M's update16 Aug 2025, 12:43
Reviewer Update
I think it is so devastating that in order for me to be attended to I have to resort to these measures each and every year. I’m not waiting 2 months again.
Sanlam
Sanlam's reply17 Aug 2025, 09:32
Official
Good morning, Siyasanga

Apologies for not having received feedback as yet.

We have the matter under follow-up with Sanlam Corporate and have relayed your latest message to them.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply20 Aug 2025, 13:55
Official
Hello Siyasanga

We have received confirmation that Sanlam Corporate has been in contact with you via email. They will be assisting you further. 

Regards 
Sanlam Client Care