JZ
Jakkie Z
1 reviews | Active since Apr 2018
07 Jun 2024, 12:41
Late payments due to outdated techno systems
My endowment policy reached maturity on 1 June 2024. Wednesday, 5th of June, I received an email confirming that the payout was done. It is now 2 days later and the money is still not in my bank account. It is ridiculous that in the current days of advanced technology, the payments are not done and available to clients immediately. Someone is making lots of money while it is hanging in the air for days...come one guys...up your game!
Helpful (0)
Replies (4)0
Replies (4)Sanlam's replyOfficial
07 Jun 2024, 12:49Good day Jakkie We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply07 Jun 2024, 12:49
Official
Good day Jakkie We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
JZ
Jakkie Z's updateReviewer Update
07 Jun 2024, 12:56 Plannommer: ***6X0
JZ
Jakkie Z's update07 Jun 2024, 12:56
Reviewer Update
Plannommer: ***6X0
Sanlam's replyOfficial
07 Jun 2024, 13:04Thank you for the information. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply07 Jun 2024, 13:04
Official
Thank you for the information. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's replyOfficial
07 Jun 2024, 14:54This is to confirm that you have been contacted and assisted. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply07 Jun 2024, 14:54
Official
This is to confirm that you have been contacted and assisted. Regards
Sanlam Client Care
Sanlam Client Care
