SD
Shafiek D
1 reviews | Active since Feb 2025
24 Feb 2025, 10:58
****LAM NOT SANLAM!!!
These people are the biggest ****s and ****mers! Very unprofessional service from the agents as they disconnect conversations without even giving you a proper answer. Emails are responded to after 2/3 days with information that really doesn't help you with anything and landlines numbers are forever ringing. I'm way over my due date where I'm supposed to be paid my provident fund, but Sanlam thinks they can do this to people with no regard as to how in need the people are of their OWN money! I cannot express my frustration enough with these ****mers honestly!
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
24 Feb 2025, 11:08Good day Shafiek
We can confirm that your complaint has already been escalated to Sanlam Corporate and that they will be providing you with feedback.
Regards
Sanlam Client Care
We can confirm that your complaint has already been escalated to Sanlam Corporate and that they will be providing you with feedback.
Regards
Sanlam Client Care
Sanlam's reply24 Feb 2025, 11:08
Official
Good day Shafiek
We can confirm that your complaint has already been escalated to Sanlam Corporate and that they will be providing you with feedback.
Regards
Sanlam Client Care
We can confirm that your complaint has already been escalated to Sanlam Corporate and that they will be providing you with feedback.
Regards
Sanlam Client Care
SD
Shafiek D's updateReviewer Update
24 Feb 2025, 11:39A response 10 minutes after writing a review on Hellopeter?WOW! I NEED you to give me my money not escalate a complaint that serves no purpose. Because tell me, what really happens after a complaint? Am I getting my money? Will you tell me when I'll be getting my money? Because I need my money as in yesterday!
SD
Shafiek D's update24 Feb 2025, 11:39
Reviewer Update
A response 10 minutes after writing a review on Hellopeter?WOW! I NEED you to give me my money not escalate a complaint that serves no purpose. Because tell me, what really happens after a complaint? Am I getting my money? Will you tell me when I'll be getting my money? Because I need my money as in yesterday!
Sanlam's replyOfficial
24 Feb 2025, 15:24Hi Shafiek
We have received confirmation that you have been sent a detailed email with feedback regarding your complaint. Please communicate with the complaint specialist if you have any further questions.
Regards
Sanlam Client Care
We have received confirmation that you have been sent a detailed email with feedback regarding your complaint. Please communicate with the complaint specialist if you have any further questions.
Regards
Sanlam Client Care
Sanlam's reply24 Feb 2025, 15:24
Official
Hi Shafiek
We have received confirmation that you have been sent a detailed email with feedback regarding your complaint. Please communicate with the complaint specialist if you have any further questions.
Regards
Sanlam Client Care
We have received confirmation that you have been sent a detailed email with feedback regarding your complaint. Please communicate with the complaint specialist if you have any further questions.
Regards
Sanlam Client Care
SD
Shafiek D's updateReviewer Update
25 Feb 2025, 07:48"We have received confirmation that you have been sent a detailed email with feedback" what exactly should I do with that information? I want a detailed transaction with MY MONEY reflecting in MY account! Don't give me unless information that's of no benefit to me.
SD
Shafiek D's update25 Feb 2025, 07:48
Reviewer Update
"We have received confirmation that you have been sent a detailed email with feedback" what exactly should I do with that information? I want a detailed transaction with MY MONEY reflecting in MY account! Don't give me unless information that's of no benefit to me.
Sanlam's replyOfficial
25 Feb 2025, 07:56Good day Shafiek
Please respond to the email that was sent to you by Sanlam Corporate if you are not satisfied with the feedback provided.
Regards
Sanlam Client Care
Please respond to the email that was sent to you by Sanlam Corporate if you are not satisfied with the feedback provided.
Regards
Sanlam Client Care
Sanlam's reply25 Feb 2025, 07:56
Official
Good day Shafiek
Please respond to the email that was sent to you by Sanlam Corporate if you are not satisfied with the feedback provided.
Regards
Sanlam Client Care
Please respond to the email that was sent to you by Sanlam Corporate if you are not satisfied with the feedback provided.
Regards
Sanlam Client Care