FC
Futhi C
1 reviews | Active since Apr 2024
19 Apr 2024, 14:06
Lackluster, disappointing service
The back and forth when the query is as simple as mine is,......totally unacceptable. Levels of competence are too low for such a large corporate entity that should invest in training its personnel and in systems and customer sensitive turnaround time
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
19 Apr 2024, 14:13 Good day Futhi
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's reply19 Apr 2024, 14:13
Official
Good day Futhi
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's replyOfficial
22 Apr 2024, 11:27Good day Futhi
This is to confirm that you have been contacted and feedback was provided to you via email.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and feedback was provided to you via email.
Regards
Sanlam Client Care
Sanlam's reply22 Apr 2024, 11:27
Official
Good day Futhi
This is to confirm that you have been contacted and feedback was provided to you via email.
Regards
Sanlam Client Care
This is to confirm that you have been contacted and feedback was provided to you via email.
Regards
Sanlam Client Care