ZK
Zahida K
1 reviews | Active since Mar 2021
15 May 2023, 21:33
lack of procedures and no consideration towards people or the truth
Sanlam does accident claims without proper inspection of what actually happened and claims for amounts that does not even justify or make sense of actually happened. The lack and total disregard of any procedure's is quite shocking They do not allow you to speak to anyone superior and never returns calls.
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
16 May 2023, 09:14Good morning Zahida
We are sorry to hear about your service experience and that feel this way. Please provide us with the relevant policy/membership number via Private reply.
Regards
Sanlam Client Care
We are sorry to hear about your service experience and that feel this way. Please provide us with the relevant policy/membership number via Private reply.
Regards
Sanlam Client Care
Sanlam's reply16 May 2023, 09:14
Official
Good morning Zahida
We are sorry to hear about your service experience and that feel this way. Please provide us with the relevant policy/membership number via Private reply.
Regards
Sanlam Client Care
We are sorry to hear about your service experience and that feel this way. Please provide us with the relevant policy/membership number via Private reply.
Regards
Sanlam Client Care
ZK
Zahida K's updateReviewer Update
16 May 2023, 10:24I have been contacting you guys privately for months with no feedback or response. That'swhy im here.I am very tired of sending documents and policy numbers. Phoning Sanlam and not getting any response or assistance.
You can call me if u really care enough to listen.
***
You can call me if u really care enough to listen.
***
ZK
Zahida K's update16 May 2023, 10:24
Reviewer Update
I have been contacting you guys privately for months with no feedback or response. That'swhy im here.I am very tired of sending documents and policy numbers. Phoning Sanlam and not getting any response or assistance.
You can call me if u really care enough to listen.
***
You can call me if u really care enough to listen.
***
Sanlam's replyOfficial
16 May 2023, 10:32Hello Zahida
In order for us to arrange for the correct department to look into the matter and contact you, we require the policy/membership number.
Please provide it to us here, by sending us a Private reply.
Regards
Sanlam Client Care
In order for us to arrange for the correct department to look into the matter and contact you, we require the policy/membership number.
Please provide it to us here, by sending us a Private reply.
Regards
Sanlam Client Care
Sanlam's reply16 May 2023, 10:32
Official
Hello Zahida
In order for us to arrange for the correct department to look into the matter and contact you, we require the policy/membership number.
Please provide it to us here, by sending us a Private reply.
Regards
Sanlam Client Care
In order for us to arrange for the correct department to look into the matter and contact you, we require the policy/membership number.
Please provide it to us here, by sending us a Private reply.
Regards
Sanlam Client Care