1 reviews | Active since Oct 2017
Lack of feedback, untrusted service from iemas and samlam management and consultants to say the least
I have been paying my funeral care policy for the last 2 years and my monthly premium went off via salary deduction. My August statement did not reflect a deduction for my funeral plan. I immediately contacted Iemas on the 19 Oct for assistance.
Unauthorized cancellation of my funeral care plan: ( iemas financial services) I feel ******* and de*****ed and need reinstatement ASAP. I will not be taken from pillar to post like I get this services for free. I need this resolved since Sanlam is the appointed product underwriter. Tshegofatso Mompati (insurance consultant) was my first point of contact and referred me to , Abigail deRuiter (team leader) who referred the matter iemas management. no one wants to update and feedback unless I pop an email.
Unhappy client
We acknowledge your posting, and have referred to management for immediate investigation.
Regards
Client Relations
We acknowledge your posting, and have referred to management for immediate investigation.
Regards
Client Relations
Good day
We have been informed that Ms Mokhethi from our Sanlam Sky department made contact with you .She is still busy investigating this matter and will provide you with feedback for the latest on Monday.
Thank you and Regards,
Client Relations
Good day
We have been informed that Ms Mokhethi from our Sanlam Sky department made contact with you .She is still busy investigating this matter and will provide you with feedback for the latest on Monday.
Thank you and Regards,
Client Relations
Good day
Good day
Good day
Good day
Good day
We have been informed that this matter is still being investigated ,Ms Mokhethi confirmed that she will be keeping you informed with the progress of this investigation.
Regards,
Client Relations
Good day
We have been informed that this matter is still being investigated ,Ms Mokhethi confirmed that she will be keeping you informed with the progress of this investigation.
Regards,
Client Relations
