MN
Malcolm N

1 reviews | Active since Dec 2016

26 Aug 2026, 15:56

Lack of details and transparency on Wealth Bonus

Good day,

I requested details of the movement in my Wealth Bonus last month (Jul-2026) as the online facility does not reflect any transactions despite me selecting the relevant periods. To date, Sanlam has been silent on the matter, with no response to the e-mail I sent last month.

With the lack of transparency on this product, I have doubts as to the legitimacy and accuracy of the so-called benefit being offered here.

Regards,

Malcolm

0
Replies (2)
Sanlam
Sanlam's reply26 Aug 2026, 16:24
Official
Good day, Malcolm

We are sorry to learn that you have not yet been assisted with your request and have escalated the matter to Sanlam Life for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply27 Aug 2026, 09:54
Official
This is to confirm that your complaint has been acknowledged and you will be assisted further.

Regards
Sanlam Client Care