I’ve been trying to update my details on Sanlam portal and claim for two pot savings however till this day my details are not updated, I tried to claim 2 weeks back online but no confirmation that my claim has been processed, I’m extremely disappointed wi

I’ve been trying to update my details on Sanlam portal and claim for two pot savings however till this day my details are not updated, I tried to claim 2 weeks back online but no confirmation that my claim has been processed, I’m extremely disappointed with the poor service I got and I’m currently on unpaid leave since July 2024 due to illness and again when I seek assistance with sickness benefits claim, I do not get help, why do they have online services and WhatsApp app which quite frankly is useless. I want to withdraw from two pot and I would appreciate if someone can take accountability and process my claim, numerous emails were sent since September and no help at all 😡