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Duduzile B
1 reviews | Active since Nov 2023
27 Aug 2026, 17:07
It's 15 days now the...
It's 15 days now the funeral claim still not paid
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Sanlam's replyOfficial
27 Aug 2026, 17:14Good afternoon, Duduzile,
We apologise for the service experience you have encountered.
To enable us to assist you further, please send us a private message containing the deceased's ID number or policy number. Upon receipt of this information, we will escalate the matter to the relevant department for investigation and assistance.
Kindly note that the information you provide will be used solely for the purpose of assisting you with this matter and will be handled in accordance with our privacy requirements.
Regards,
Sanlam Client Care
We apologise for the service experience you have encountered.
To enable us to assist you further, please send us a private message containing the deceased's ID number or policy number. Upon receipt of this information, we will escalate the matter to the relevant department for investigation and assistance.
Kindly note that the information you provide will be used solely for the purpose of assisting you with this matter and will be handled in accordance with our privacy requirements.
Regards,
Sanlam Client Care
Sanlam's reply27 Aug 2026, 17:14
Official
Good afternoon, Duduzile,
We apologise for the service experience you have encountered.
To enable us to assist you further, please send us a private message containing the deceased's ID number or policy number. Upon receipt of this information, we will escalate the matter to the relevant department for investigation and assistance.
Kindly note that the information you provide will be used solely for the purpose of assisting you with this matter and will be handled in accordance with our privacy requirements.
Regards,
Sanlam Client Care
We apologise for the service experience you have encountered.
To enable us to assist you further, please send us a private message containing the deceased's ID number or policy number. Upon receipt of this information, we will escalate the matter to the relevant department for investigation and assistance.
Kindly note that the information you provide will be used solely for the purpose of assisting you with this matter and will be handled in accordance with our privacy requirements.
Regards,
Sanlam Client Care