It seems that every time I want to use this service I have issues!

<p>This is regarding Sanlam Reality.</p> <p> </p> <p>On Thursday the 27th April I had a issue booking tickets because of a system problem, Sanlam called me back and they gave me 2 free tickets, Today (29th April) I wanted to book another ticket to watch Beauty and the Beast in 3D at The Glen, however the system gave the error "There are no shows available here"...</p> <p> </p> <p>1. 30 minutes before I was going to book the tickets and the problem did not appear, I couldn't book the ticket as my bank card was in the car and I decided to get my daughter ready and then book the ticket, to my surprise I couldn't do the booking 30 minutes later... Why?</p> <p>2. I called Sanlam Reality and the lady explained that this could be because the movie is VIP, here I had 2 questions that were not answered:</p> <p>2.1. If the movie is VIP why does it show in the Sanlam Reality website if this service does not allow the booking of VIP tickets.</p> <p>2.2. I could book the movie 30 minutes before but now I cant.... WHY?</p> <p> </p> <p>In the course of 3 days I had 2 issues trying to use this service.</p> <p> </p>