WV
Willem V

1 reviews | Active since Jan 2021

12 Aug 2021, 10:20

IRP5 not on e-Filing system.

A pension fund at Sanlam does not fix a problem with an IRP5 that does not appear on the e-Filing profile. I try to submit the income tax return, but the IRP5 is missing. I contact Sanlam's Mr Bevan Prince on 05/07/2021. He scheduled the quarry to Alta Praeg and Madeleine Graaff. Up and till now the problem is still not rectified.

0
Replies (1)
Sanlam
Sanlam's reply12 Aug 2021, 10:37
Official
Dear Willem

We acknowledge receipt of your complaint. Your complaint was escalated to the relevant department for further investigation.

Kind regards 
Sanlam Client Relations 

Best regards,