CG
Claudia G
1 reviews | Active since Apr 2018
04 Jan 2023, 11:29
Irate
I have cancelled my gap conver with sanlam and month after month they try and debit my account and because of this my bank charges me unpaid debit order fees. I called the call centre and held on for 45 minutes and hung up. I won't recommend anybody signing up with sanlam and I will be posting this on social media in detail as well if this is not rectified immediately
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
04 Jan 2023, 12:50Good day Claudia
We are sorry to hear this. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
We are sorry to hear this. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
Sanlam's reply04 Jan 2023, 12:50
Official
Good day Claudia
We are sorry to hear this. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
We are sorry to hear this. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
05 Jan 2023, 11:03Good day Claudia
The relevant department tried to call you yesterday. The person who answered the all advised to call you back after a few minutes. They did try to call again but there was no answer. You were sent an email.
Regards
Sanlam Client Care
The relevant department tried to call you yesterday. The person who answered the all advised to call you back after a few minutes. They did try to call again but there was no answer. You were sent an email.
Regards
Sanlam Client Care
Sanlam's reply05 Jan 2023, 11:03
Official
Good day Claudia
The relevant department tried to call you yesterday. The person who answered the all advised to call you back after a few minutes. They did try to call again but there was no answer. You were sent an email.
Regards
Sanlam Client Care
The relevant department tried to call you yesterday. The person who answered the all advised to call you back after a few minutes. They did try to call again but there was no answer. You were sent an email.
Regards
Sanlam Client Care