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RM
Rejoice M

1 reviews | Active since Sept 2016

21 Sept 2016, 12:28

Investment Withdrawl

<p>i requested to make a withdrawal from my investment on 09 September 2016, for my unit trust investment.</p> <p> </p> <p>i have not received funds but keep receiving emails about sending the same documents over and over again.</p> <p> </p> <p>please assist</p>

0
Replies (8)
Sanlam
Sanlam's reply21 Sept 2016, 12:45
Official

Dear RMatsebula

We acknowledge receipt of your complaint . We will refer your complaint to the relevant department to investigate the matter.

Kind Regards

Client Relations

Sanlam
Sanlam's reply21 Sept 2016, 15:15
Official

Good day

Our consultant from Sanlam Collective Investments is unable to get hold of you on your cellphone number provided . Please provide us with an alternative contact number.

Kind Regards

Client Relations

Sanlam
Sanlam's reply21 Sept 2016, 15:15
Official

Good day

Our consultant from Sanlam Collective Investments is unable to get hold of you on your cellphone number provided . Please provide us with an alternative contact number.

Kind Regards

Client Relations

RM
Rejoice M's update21 Sept 2016, 15:18
Reviewer Update

I am out of the country at the moment.

is it not possible to be contacted via email.

RM
Rejoice M's update21 Sept 2016, 15:34
Reviewer Update

********** 688246

Sanlam
Sanlam's reply22 Sept 2016, 08:36
Official

Good day

Thank you for the information we will forward it to the relevant department.

Kind Regards

Client Relations

RM
Rejoice M's update22 Sept 2016, 12:29
Reviewer Update

I have still not been contacted.

could someone email me and attend to my request.

Sanlam
Sanlam's reply23 Sept 2016, 10:41
Official

Good day

Thank you for the information provided. Please contact our Sanlam Collective Contact Centre on ***. We are unable to get hold of you on the contact numbers provided. Our consultants will be able to assist you further with any enquiries.

Kind Regards

Client Relations