KM
Kgomotso M

1 reviews | Active since Apr 2017

06 Apr 2017, 12:16

investment with Sanlam

<p>I had investment with Sanlam and I want to surrender my investment, when contacting them they first said they cant find me on there system and later they phoned me that they got me but even if I surrender my investment they wont pay my money back till 5 years mature as they changed there policy, i asked them who did they inform when they change their policy they said to me they dont why clients were not informed. I am very disappointed with them with their poor service, I want to surrender the poilcy because I cant afford it and i am having finacial problem. </p>

0
Replies (3)
Sanlam
Sanlam's reply06 Apr 2017, 12:34
Official

Good day

We acknowledge receipt of your post and will arrange for investigation.

Regards

Client Relations

KM
Kgomotso M's update06 Apr 2017, 12:46
Reviewer Update

thank you

Sanlam
Sanlam's reply13 Apr 2017, 09:51
Official

Good day

We have been informed that a representative from Sanlam Sky made contact with you and informed you that you can submit the claim forms .

Thank you and Regards

Client Relations