tM
thabang M
1 reviews | Active since May 2018
02 Apr 2024, 13:52
insurance
Safrican insurance company i added my daughter and my aunt last year January 2023 i just checked now if they did add my depended they made a mistake in capturing and they did not add her now wen i request to add her again after a year as it is their mistake they are giving me 6months waiting period as if it was my mistake
The sad part is that i cant leave them as i am with them more than 15years without claiming ,now i am fighting with them over waiting period of my aunt since well it was heir capturing mistake
Regards unhappy costumer
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Sanlam's replyOfficial
03 Apr 2024, 10:29Dear Sir/ Madam
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department
Sanlam's reply03 Apr 2024, 10:29
Official
Dear Sir/ Madam
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department