TM
Tshepo M
1 reviews | Active since Mar 2021
10 Mar 2025, 15:02
*****ing from pensioners for years
My illiterate grandmother took out this life cover, supposedly for R5,000, paying R50 premiums since January 2008. She passed away last November, and they only paid out R3,800 because they erroneously captured her profile under the R10,000 cover for R70 premiums.
I would advise anyone in the Northern Cape who has this cover to get all the information clarified or, better yet, cancel it. Their salespeople target pensioners, and despite debiting her a total of R10,750 over 17 years, they only paid out R3,800. I only received this information after consulting with lawyers.
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Replies (1)Sanlam's replyOfficial
10 Mar 2025, 15:24Dear Tshepo, thank you for your review. Please see our direct e-mail to you, to obtain more information that will enable us to assist you further. My apology for any frustration caused. Regards, Assupol Complaints Manager
Sanlam's reply10 Mar 2025, 15:24
Official
Dear Tshepo, thank you for your review. Please see our direct e-mail to you, to obtain more information that will enable us to assist you further. My apology for any frustration caused. Regards, Assupol Complaints Manager
