Incorrect tax directive issued

A directive was issued to me with the incorrect tax period. I have been unable to process my sars personal tax return due to this, it keeps getting rejected because of this. Your consultant keeps telling me to capture it manually which keeps bring rejected. I have been asking since Friday to have it rectified. I have even gone to SARS snd was told again it needs to be canceled and reissued. I understand we are all human and make mistakes but please fix this asap.