Incorrect Tax Directive

Item: Sanlam
Rating: 1
Author: Sizwe N

Poor service from Sanlam since 2020. I cannot submit my tax return due to an error made by Sanlam. After numerous attempts to engage Sanlam with no success, I have engaged my attorney to try and resolve this matter.

Helpful (0)

Replies (4)

Sanlam's replyOfficial

30 Mar 2021, 12:38

Dear Sizwe

We acknowledge your complaint.

The matter was referred to the relevant department for urgent handling.

They will make contact with you shortly.

Kind regards

Client Relations

Sanlam's reply30 Mar 2021, 12:38

Official

Dear Sizwe

We acknowledge your complaint.

The matter was referred to the relevant department for urgent handling.

They will make contact with you shortly.

Kind regards

Client Relations

Sizwe N's updateReviewer Update

30 Mar 2021, 14:14

Good day,

Please note that this has been a consistent response from Sanlam since October 2020.

Regards,
Sizwe

Sizwe N's update30 Mar 2021, 14:14

Reviewer Update

Good day,

Please note that this has been a consistent response from Sanlam since October 2020.

Regards,
Sizwe

Sanlam's replyOfficial

30 Mar 2021, 14:45

Dear Sizwe

We can assure you that the matter is being attended to by the department.

Kind regards

Client relations

Sanlam's reply30 Mar 2021, 14:45

Official

Dear Sizwe

We can assure you that the matter is being attended to by the department.

Kind regards

Client relations

Sanlam's replyOfficial

07 Apr 2021, 10:30

Dear Sizwe

We have been informed that one of our consultants assisted you with your matter and that it has been resolved.

We trust you will have a good day further.

Kind regards,
Sanlam Client Relations

Sanlam's reply07 Apr 2021, 10:30

Official