INCORRECT PREMIUM AMOUNT

<div>Few days before 30th Aug 2023, I have sent a request to assupol to be assisted with opening of a funeral cover for my baby sisters and her children. On 31st Aug Shilowane Mawela called and sold me a policy which the premium was a dispute to me and I have told her that two of her colleagues have said the premium for such policy will be R136.00. she told me that, it was an estimate. The following day Contacted Assupol again and spoke to Patricia Rabolou and narrated my story regarding the premium of the policy. By the way, the policy number is ASDIR ***. She then told me that she will ask her (Shilowane) to call me. Unfortunately before Shilowane contacted, I have sent an email requesting the same thing seeing that my telephonic request is not adhered to. The person that contacted me was Humbulani and I narrated the whole ordeal to him. He the called Patricia and told her that I needed the policy to be amended. The request dragged however eventually it was amended.

The initial premium with Shilowane Mawela was R243.00 and after the policy being amended the premium became R136 +R12.00 for cash back premium. To my surprise in 15 of this month an amount of R243 was deducted and when Patrick is contacted, she said she doesn't know what to do I must send an email to ***. I choose hello Peter because I am tired of being taken from pillar to post since August. Please help me Hello Peter.

Thank you in advance.

Blessed regards.

MA Mokitimi</div>