Incorrect amount debited for 2 months, after you sent me confirmation in writing in December 2022 of my new premium on policy is R360

Sanlam Cover is debiting more that they should. By R47 to be exact, 2 months now. I did flag this with them in January 2023,twice. Refund still not paid. Lord be hold they do the same this month. I sent them an email on 20 January only for them to respond on 6 February with an acknowledgement and confirmation premium on policy is R360. But no another R407. Do you even know what you are doing? I want someome to call me explain to me why this is going on. Alternatively written response regarding this tomorrow morning. Failer to do so that will land with the Ombudsman for longterm insurance. I'm sure you appreciate customer more when you have to pay them more than what you owe me, come on man how many times must I say the same thing with you. After I tolerated you when it took you weeks to assess my claim in December 2022. Really are doing this to me