*********** staff, *******

Sanlam sky is ripping us off and don't care about their customers, I took their policies with them in 2019 and I never skipped any payments but last month they sent me a msg stating they add 100r on each of my policies because I owe them and I said no Hence they continued to do that and I reversed all those amounts . And no one bothered to call me and explain what was the additional amounts for after I decided to go the branch and they contacted accounts department and they said the time i was joining sanlam they didn't deduct first premiums thats y they say i am owing them and to my surprise how come they only saying this now why they never informed me in 2019 fast forward They said they will add 50r then I agreed month end of August they deducted those premiums but only 1 they didn't deduct on it I sent them email informing them but no response even today so I paid via easy pay but last week they sent me an email saying im owing them again and they will cancel my policy im so annoyed