SB
Sadika B
1 reviews | Active since Jun 2012
17 Jun 2021, 12:58
*********** / Poor Service
I have endless problems in resolving a matter regarding my RA. Every time a consultant is spoken to, there is a different version. My issue has been persisting since March 2021. In addition, they marked my plan as paid up when it was not even an instruction from my side and then charge transaction fees.
Really poor service. It also seems like no one knows what is going on.
How hard can a single transaction be???
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Sanlam's replyOfficial
17 Jun 2021, 13:39Dear Sadika
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply17 Jun 2021, 13:39
Official
Dear Sadika
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations