*********** n unprofessional business ethics.

I had a funeral policy ASDR***, for N. Dakile, debit order for R289. to be deducted every 15th of each month. Isent an email on 2/09/22 to cancel the policy n allowed thhe debit order of the 15/09 to be paid. Also respecting their 30 day cancellation notice. No response to my email, i wrote again on the 09/09/22, still no response. I then cancelled the debit order arrangement, wth my bank, preventing the debit order of the 15th OCTOBER not to b paid. Only on the 10th OCTOBER 22 they respond to say, i must resend the cancelation email to ***. I did that. Later in the day they tell me that the policy is still active, so they r sending me a cancelation form. I printed the form, completed it n emailed it back. Again no response. OCTOBER 18th, i rcvd a text saying amy account is debite R289. ASSUPOL. I called my bank to query that debit n asked for a reversal. I told the consultant that i had aleady cancelled the d/o facility as early as the 2nd n the of SEPTEMBER avoiding this situation. So it is said that it is why they lodged the d/order on the 18th. Why dont Assupol accept that i hav cancelled the policy?? They are very un professional. Last my d/o arrangement was the 15th n not the 18th. As far as im concerned, it is *****.