MM
Marné Marais
1 reviews | Active since Apr 2018
20 Oct 2021, 09:35
*********** idiots
Oh what a bunch of clowns. My account is R14,000 in advance with a balance of R6000. Payment was made 5/10, which now apparently reflects no-where. They have some bogus "law firm" called Munnick Da Gama that allegedly does their collections, and try to threaten people. To get a response from the Sanlam staff is impossible. How now you bunch of *********** idiots?
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
20 Oct 2021, 09:42Dear Marne
We acknowledge receipt of your complaint. Please confirm if this is in relation to a policy or loan. This will ensure that we refer your matter to the correct team for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Please confirm if this is in relation to a policy or loan. This will ensure that we refer your matter to the correct team for further investigation.
Regards
Sanlam Client Relations
Sanlam's reply20 Oct 2021, 09:42
Official
Dear Marne
We acknowledge receipt of your complaint. Please confirm if this is in relation to a policy or loan. This will ensure that we refer your matter to the correct team for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Please confirm if this is in relation to a policy or loan. This will ensure that we refer your matter to the correct team for further investigation.
Regards
Sanlam Client Relations
MM
Marné Marais's updateReviewer Update
20 Sept 2022, 09:39Previous correspondence in this regard refers. This account has been paid in full - nobody can reach your bogus company via telephone, or the staff is too *********** to help - no emails are answered. I want a settlement letter and confirmation that the account is PAID IN FULL AND CLOSED!
MM
Marné Marais's update20 Sept 2022, 09:39
Reviewer Update
Previous correspondence in this regard refers. This account has been paid in full - nobody can reach your bogus company via telephone, or the staff is too *********** to help - no emails are answered. I want a settlement letter and confirmation that the account is PAID IN FULL AND CLOSED!
Sanlam's replyOfficial
20 Sept 2022, 12:01Good day Marné
We have escalated your complaint to Sanlam Personal Loans.
Regards
Sanlam Client Care
We have escalated your complaint to Sanlam Personal Loans.
Regards
Sanlam Client Care
Sanlam's reply20 Sept 2022, 12:01
Official
Good day Marné
We have escalated your complaint to Sanlam Personal Loans.
Regards
Sanlam Client Care
We have escalated your complaint to Sanlam Personal Loans.
Regards
Sanlam Client Care
Sanlam's replyOfficial
21 Sept 2022, 12:51Good day Marné
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
Sanlam's reply21 Sept 2022, 12:51
Official
Good day Marné
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and assisted.
Regards
Sanlam Client Care