TM
Thato M

1 reviews | Active since Nov 2018

18 Jan 2019, 15:38

***********

So i recently changed jobs and the one i am with now does not do pension funds, now i had to source for an individual one. A colleague suggested SANLAM, i went ahead and did all the necessary paperwork so they can accesse my money from the previous compeny. 5 WEEKS now i am being told they still havent been able to allocate my money into my policy "THE ONE THEY OPENED FOR ME". I got irritated and told them to just transfer they money bank into my bank account so i can start looking for other means to save the money. Still i wait and its taking forever still. Now how and who works with such *********** people????

0
Replies (2)
Sanlam
Sanlam's reply18 Jan 2019, 15:56
Official
Dear Thato 

We acknowledge receipt of your complaint. This is unfortunate to hear . We will arrange for this matter to be investigated.

Kind Regards
Client relations

Best regards,

Sanlam
Sanlam's reply21 Jan 2019, 15:54
Official
Dear Thato 

We have been informed that Mrs Swanepoel made contact with you and is attending to your complaint. For any further enquiries you are welcome to contact her directly.

Kind Regards,
Client Relations

Best regards,