INCOMPETENCE ON ITS HIGHEST FORM

This is been the most exhausting and *********** process I have ever had to deal with. My dad retired Sep 2022 its almost year since his retirement and we still waiting for a payout from these fools.

The services is shocking we dealing with TL's that don''t provide feedback. We have been speaking to an Amstrong Tshuma and then referred Allen Govender who was supposed to provide feedback today and he mysteriously forgot that he app**** for annual leave... This is a reflection of the incompetence we have been dealing with since this claim started. Today i was referred to a Devesh who promised to call back after an 1 hour and guess what I guess he also mysteriously forgot that he had a meeting when he made that promise.

Can this useless department pull their socks up and take into consideration that they are dealing with peoples daily lives. I am taking this to TWITTER if your average service score doesn't scare you as company or at-least keep you up at night it clearly means you don''t care just SHUT down and stop taking people for a ride,

I need urgent feedback from this useless Client Relationship Manager who has had this escalation for two weeks Pola Notje...WHAT THE HELL ARE YOU DOING WHEN YOU SHOULD BE WORKING!!!!!