1 reviews | Active since Oct 2018

16 Aug 2022, 11:17

Incompetence of Mamosebetsi

Your WhatsApp communication line is probably the worst of any company, completely useless. And agents like Mamosebetsi Mo***eng make it more unbearable. I feel defeated.

I canceled my policies with you but you debited my account, please get someone to arrange for a refund unlike the *********** Mamosebetsi.

0
Replies (2)
Sanlam
Sanlam's reply16 Aug 2022, 11:47
Official
Good day Pitso

We are sorry to hear this.  Your complaint has been escalated to Sanlam SKY.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply18 Aug 2022, 10:04
Official
Good day Pitso

A consultant has tried to call you a few times but they reach an engaged tone.  Please let us know if you have an alternative number.  They have sent you an sms as well.  

Regards
Sanlam Client Care